DispatchHQ Pricing

One Simple Dispatch Plan. Add Support Only When You Need It.

DispatchHQ keeps pricing simple with one core carrier support plan. Start with dispatch support, then add paperwork, broker-risk review, back-office organization, compliance support, or high-touch load handling based on your operation.

The core dispatch fee stays simple and steady. When freight gets weak and hard during January through mid-April, depending on lane and equipment, DispatchHQ may help carriers by reducing the core fee by 1 to 2 percentage points. Every cent counts in trucking, and cost cutting should happen across the whole operation — including dispatch.

Core

Dispatch Support

Load search, booking, broker communication, trip support, and issue escalation.

Add-Ons

Optional Services

Add paperwork, payment tracking, broker screening, dashboard, or compliance support.

Relief

Seasonal Support

Possible 1–2% fee relief during weak freight months, depending on lane and equipment.

Core Pricing

Standard Core Fee

One Core Rate Carrier-First Relief

Core Dispatch Rate
Simple Pricing
Core Rate Active
7%

per load

Seasonal relief: -1% to -2%

Our standard core dispatch fee stays simple. When freight gets weak and hard during January through mid-April, depending on lane and equipment, we may reduce the core fee by 1 to 2 percentage points to help carriers protect cash flow.

Standard

7%

Relief Window

-1–2%

Carrier-First Cost Relief

One Core Fee. Help When Freight Gets Tough.

Freight can get weak and hard from January through mid-April, especially depending on lane, equipment type, region, broker demand, and available capacity. During that period, carriers need every possible cost advantage to stay alive and keep moving.

DispatchHQ keeps one core dispatch plan. When the market is rough, we may reduce the core dispatch fee by 1 to 2 percentage points because every cent counts in trucking.

Core Dispatch Fee Relief

Core Fee

7%

Standard dispatch-only core fee for normal freight conditions.

Relief Period

Jan–Mid April

Possible fee relief when freight is weak and hard, depending on lane and equipment.

Possible Reduction

1–2%

Discount from the core fee to help carriers cut costs during tough freight windows.

Disclaimer: Seasonal fee relief is not automatic and depends on lane, equipment, freight conditions, onboarding review, selected services, and written agreement. Optional add-ons, high-touch freight, special handling, and final onboarding review may change final pricing. DispatchHQ does not guarantee freight, rates, broker approval, payment approval, or load availability.

Core dispatch fee = 7% Jan–Mid April relief = possible -1% to -2%
Main Plan

DispatchHQ Carrier Support Plan

One core plan for carriers who need dispatch support from load search to delivery. Add more back-office or protection services only when your operation needs them.

Core Rate Active
7%

per load

Core fee

Seasonal relief of 1–2 percentage points may be available during January through mid-April when freight is weak, depending on lane, equipment, and written agreement.

Ask About This Plan

Included Core Dispatch Support

Load Search & BookingFind, review, negotiate, and book freight under carrier approval.
Broker CommunicationBroker contact and load communication for active loads.
Rate Confirmation ReviewReview pickup, delivery, rate, accessorial, and special load notes.
Appointment CoordinationPickup and delivery appointment support when required.
Trip InstructionsDriver load details, pickup notes, delivery notes, and check-call reminders.
Issue EscalationActive trip support for delays, detention notice, layover notice, TONU notice, and load issues.

Simple rule

One plan covers dispatch. Add-ons cover extra office work.

View Add-Ons
Add-On Services

Add Support Based on the Services Chosen

The core plan handles dispatch. These add-ons cover extra back-office work, payment support, risk review, compliance organization, and higher-touch freight that takes more time to manage.

Paperwork & Payment Support

+1% to +2%

For carriers who want load paperwork, billing, factoring, and payment follow-up support after delivery.

  • POD / BOL collection support
  • Invoice preparation support
  • Factoring submission support
  • Broker billing follow-up
  • Payment status tracking

Revenue Protection & Broker Screening

+1% to +2%

For carriers who want extra broker-risk review and stronger decision support before accepting freight.

  • Broker risk watch
  • Payment-risk review
  • Carrier decision support
  • Accessorial follow-up support
  • Problem broker warning support

Carrier Dashboard & Back Office

$99–$199/mo

For carriers who want a cleaner office structure, organized load paperwork, and revenue visibility.

  • Carrier dashboard access
  • Load paperwork organization
  • Weekly load review
  • Revenue trend review
  • Lane and rate review

MyCarrierHQ Compliance Support

Separate

Available as a separate compliance add-on depending on the selected MyCarrierHQ support level.

  • Compliance reminders
  • Document organization
  • SAFER / CSA review support
  • MCS-150 reminder support
  • Audit readiness organization
Load Complexity Charges

Some Freight Takes More Work

Short-haul, local, LTL, urgent, multi-stop, and high-touch appointment freight can require more calls, more check-ins, more tracking, and more paperwork. These charges are added only when applicable.

LTL FreightExtra coordination and partial-load handling.
+2%
Local / Short-Radius FreightMore time per mile and tighter appointments.
+2%
Loads Under 500 MilesLower miles with similar dispatch workload.
+2%
Multi-Stop LoadsMore appointments, more check-ins, more risk.
+1–2%
High-Touch Appointment FreightMore tracking, calls, and appointment control.
+1%
Same-Day Urgent BookingFast booking, fast setup, fast response.
+1–2%
New Authority SupportHarder setup, broker approval issues, extra calls.
Review
Problem-Load RecoveryAfter-hours issues, missed appointments, rejected freight.
Review
Pricing Examples

How Pricing Adjustments Can Apply

DispatchHQ uses one core dispatch rate. Add-ons may increase the final rate when extra services are selected, while seasonal relief may reduce the core rate during weak freight periods.

Example 1

Core Dispatch Only

7%

Standard core dispatch support. This includes load search, booking support, broker communication, trip support, and issue escalation.

Example 2

Core + Paperwork

8–9%

7% core dispatch plus 1–2% for POD/BOL support, invoice preparation, factoring submission help, and payment follow-up.

Example 3

Core + Protection

8–9%

7% core dispatch plus 1–2% for broker screening, payment-risk review, accessorial follow-up, and stronger revenue protection support.

Example 4

Seasonal Relief

5–6%

During weak freight periods, usually January through mid-April, DispatchHQ may reduce the 7% core rate by 1–2 percentage points depending on lane, equipment, and market conditions.

Pricing Notes

Important Pricing Notes

  • Core dispatch pricing stays simple with one standard dispatch-only fee.
  • Seasonal fee relief may reduce the core dispatch fee by 1 to 2 percentage points during January through mid-April when freight is weak, depending on lane and equipment.
  • Add-on services are charged only when selected or agreed in writing.
  • High-touch load charges may apply when freight requires extra handling.
  • Final pricing is subject to onboarding review and written agreement.
  • DispatchHQ does not guarantee freight, specific rates, broker approval, payment approval, or load availability.
Carrier Control

You Stay in Control

DispatchHQ supports the carrier as a bona fide agent. Loads are booked under the carrier’s DOT authority, and the carrier remains in control of final load decisions, safety, equipment, insurance, drivers, and business operations.

Simple plan. Clear add-ons. Better dispatch and cleaner back-office support.

Start With the Core Plan. Add What Your Carrier Needs.

Instead of forcing carriers into Basic, Pro, or Ultimate, DispatchHQ uses one core dispatch plan with clear service add-ons, complexity charges when needed, and possible seasonal relief when freight gets weak and hard.