What is Part 374?
The FMCSA rulebook for passenger-carrier service, tickets, terminals, baggage, and package handling.
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Part 374 is the FMCSA passenger-carrier rulebook for certain interstate passenger operations. It covers nondiscrimination, required ticket and terminal notices, smoking prohibition, intercity passenger service, baggage handling, excess value declaration, and express-package processing.
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The FMCSA rulebook for passenger-carrier service, tickets, terminals, baggage, and package handling.
Applies to covered interstate passenger carriers, intercity bus operators, special-service carriers, and terminals.
Passenger seating and terminal facilities must not be separated based on prohibited civil-rights categories.
Passenger ticket templates should include required nondiscrimination notices and be saved as proof.
Passenger terminal notices, waiting areas, restrooms, ticket counters, and facilities must be controlled properly.
Covered interstate passenger vehicles must prohibit smoking and train drivers on enforcement.
Intercity passenger service needs clear ticketing, baggage, terminals, schedules, and service records.
Baggage service needs tags, tracking, lost-bag forms, excess-value procedures, and claim files.
Express packages need intake records, labels, prohibited-item controls, release proof, and claims handling.
A practical checklist for passenger-carrier notices, terminals, smoking, baggage, packages, and service records.
Passenger operations create ticket, terminal, baggage, smoking, package, complaint, and service-record risks.
DispatchHQ helps carriers organize operating authority, passenger-service documents, customer notices, ticketing controls, baggage procedures, package records, complaint logs, and dispatch workflows so passenger operations are not treated like ordinary freight.
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